Operations Coordinator/Receptionist

Do you enjoy keeping things organised and being the first point of contact in a busy workplace? At TaylorMade Golf, a global leader in golf innovation, we're looking for an Operations Coordinator & Receptionist to help keep our UK operations running smoothly while delivering a high-quality front of house experience.

About the role

This is a varied, fast paced position where you'll combine operational coordination with reception responsibilities. You'll work in partnership with a colleague in the same role, sharing front of house duties across the week to ensure consistent coverage and a seamless experience for visitors and employees. Alongside this, you'll support the flow of product from entry through to dispatch, working closely with teams across Sales, Service, and Operations, as well as external partners, to keep everything running efficiently behind the scenes.

What you'll be doing Operations coordination

• Coordinating and booking palletised shipments across the UK and Europe
• Managing customer and carrier information within logistics systems
• Investigating delivery queries and supporting issue resolution
• Supporting daily operational admin and workflow processes
• Monitoring stock levels and supporting reordering of consumables
• Providing general support to the wider Operations team

Reception and office coordination

• Acting as the first point of contact for visitors and callers
• Managing a busy switchboard professionally and efficiently
• Welcoming visitors and ensuring security protocols are followed
• Managing office supplies and incoming post
• Maintaining a professional reception and office environment

What you'll bring

• Experience in an administrative, operations, or logistics support role
• Previous experience in a customer facing or reception position
• Strong organisational skills with the ability to prioritise effectively
• Confident communication skills and a customer focused approach
• Attention to detail and a proactive mindset
• Comfortable using Microsoft Office and general IT systems
• Experience coordinating shipments or working with logistics systems (desirable)

Legal and Equal Opportunity Statement

TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation. We believe that our people are a big part of what makes our company great. Our continued success relies on the talent, drive, collaboration and innovation of our teams.