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Operations Coordinator

Posted 8 hours 23 minutes ago by DX2 Training Solutions

Permanent
Full Time
Other
Dublin, Ireland
Job Description

Type: Full-Time Monday-Friday 9:00am-5:00pm
Salary: €30,000-€34,000 per annum (dependent on experience)

We are a busy and well-established training organisation seeking an Operations Coordinator to deliver our training operations and ensure seamless coordination. This is a key operational role where your decisions, organisation, and initiative will directly impact our clients and internal processes.

Key Responsibilities
  • Lead end-to-end coordination of training bookings from enquiry through completion
  • Schedule trainers, manage course logistics, and optimise resources
  • Promote and recommend relevant services and products to clients, suggesting additional solutions to enhance their experience and drive business growth
  • Prepare and issue joining instructions and course materials with accuracy
  • Ensure training rooms, equipment, and hospitality meet high professional standards
  • Maintain stock, equipment, and store room organisation efficiently
  • Manage shared inboxes, respond to client queries promptly, and resolve issues proactively
  • Monitor and report on operational metrics using Microsoft 365 and internal systems
  • Identify opportunities to improve operational processes and implement solutions
  • Support compliance, quality assurance, and reporting activities
  • Minimum 2 years' experience in operations, coordination, or administrative role
  • Excellent organisational, prioritisation, and time-management abilities
  • High attention to detail and accuracy
  • Strong professional communication skills
  • Ability to manage multiple competing priorities independently
  • Experience in a SME environment where adaptability and initiative are essential
  • Experience within training, education, professional services, or hospitality operations
  • Event or course coordination experience
  • Stock, resource, or CRM systems management experience
  • Experience implementing process improvements
What We Offer
  • Health Insurance
  • Full-time, stable position with clear responsibility
  • Opportunity to lead operational processes and contribute to business development
  • Free onsite parking
  • Collaborative team environment with autonomy and ownership
  • A varied role where your problem-solving and organisational skills make a tangible impact

If you enjoy taking ownership, optimising processes, and ensuring operations run smoothly, this is the role where your impact will be visible and valued.

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