Operations Controller 40

York Site, Allerthorpe Business Park, York Road, York, United Kingdom

Job Description

Evri Group is the UK's premier parcel delivery business, uniting four distinct brands-Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8-to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Position

Operations Controller - Permanent, 40 hours, Days, Mon - Fri

Location

York

Salary

£12.71 per hour

What You'll Do

You will assist in the Pre-Brief/De-Brief and complete Driver documentation. You will also complete and maintain the company documentation and communicate with Drivers and Customers via telephone and the appropriate company IT systems.

Key Responsibilities

• Driver pre-brief or evening de-brief as required.
• Control company asset management, notably container portal updates, daily container counts, key and scanner controls.
• Check SP payments and issue associated daily/monthly reporting.
• Complete all admin tasks and maintain a suitable filing system including SP/employee vetting, driver set up processes, ID badge ordering.
• Deal with customer queries via Company IT systems.
• Perform any reasonable request from a Manager/Supervisor.
• Comply with all Health and Safety policies and procedures in line with Site Risk Assessments.
• Adhere to Company guidelines regarding timekeeping, attendance, work performance, appearance and behaviour on site.

Qualifications & Experience

• Flexible approach to work and ability to work effectively as part of a team.
• Strong administrative experience and skills.
• Industry knowledge.

What We Can Offer You

• Annual Leave: At least 28 days of annual leave (including Bank Holidays).
• Inclusive benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.

EEO Statement

We are committed to building a truly inclusive and diverse workplace where everyone can bring and be their whole authentic selves.