Operations Associate

Who we are

Lightdash is the first Agentic BI platform for modern data teams. Instead of manually building and maintaining dashboards, use AI to build and manage your analytics so your team can focus on strategy while the business gets trusted, self-serve insights. We are backed by top VC firms and work with customers like Workday, Octopus Energy and many others.

How we work at Lightdash

• We build in public. Open source means moving fast with shared context.

• We challenge problems, not people. No blame, just solutions.

• We're highly collaborative. Independent, but we win as a team.

• We bias hard toward impact. We'd rather ship the wrong thing quickly and learn, than waste weeks polishing what nobody needs.

What you'll work on

• Growth Team Support

• Own conference logistics end-to-end: sourcing and booking venues, negotiating contracts, coordinating with design on booth fit-out, organising merch, and planning side events for customers and prospects.

• Help run customer events such as community meetups, executive dinners for prospective customers, and celebratory dinners with key enterprise customers.

• Build and manage a gifting program with marketing and sales: identify suppliers, test products, and organise delivery logistics.

• Document best practices and preferred suppliers (vendors, restaurants, hotels, airlines, etc.) so the team can move faster over time.

Team Building & Culture

• Organise team offsites and retreats.

• Coordinate travel for team onsites and events.

• Help celebrate birthdays, life milestones, and company milestones.

Office Management

• Help make our London office feel like home.

• As we grow, support opening and setting up new offices in other cities and countries.

Operational Excellence

• Identify opportunities to improve operational processes.

• Develop best practices, automations, and internal playbooks to help the company run more efficiently.

Executive Support

• Provide light executive assistance to the founders, including coordinating meetings and travel.

• Assist with various ad-hoc operational tasks and special projects.