Operations Architect: Scale Auctions with SOPs

THOMAS Professional is recruiting an Operations Manager to lead the evolution of the property auction business in Newport. You will replace reliance on individual knowledge with scalable, process driven systems, working with the Sales Manager to build compliance structures and team capability to lift annual auctions from 10 to 15-20 while preserving an exceptional customer experience.

You will manage a team of 7, design SOPs including AML compliance, onboarding, and financial admin, oversee