Operations Analytics Lead: Customer Insights & Performance

Jobtailor is seeking a senior analytics leader to drive performance and customer outcomes across Retail Operations in the UK. You will lead analytics at the intersection of data, operations, and customer experience, translating complex data into actionable insights for tactical and strategic decision-making.

You will manage a team, coordinate benefit tracking, and support our three-year plan process while partnering with operational leaders to present evidence-based insights.