Operations Administrator

Customer Service & Operations Administrator

Salary: £29,593 per annum
Location: Insert Location
Job Type: Full-Time, Temp to Perm
Hours: Monday to Friday, 9:00am - 6:00pm
Start Date: Immediate

We are currently recruiting for a Customer Service & Operations Administrator to join a busy and growing logistics operation. This is a fantastic opportunity for an organised and customer-focused individual looking to secure a long-term position with a well-established company.

This role is offered on a temporary-to-permanent basis, with an initial 12-week probationary period before the opportunity to become a permanent member of the team.

Key Responsibilities

• Answering incoming telephone calls and responding to customer enquiries
• Booking jobs onto the company's operating system
• Uploading and managing PODs (Proofs of Delivery)
• Handling customer queries via email and pallet network platforms
• Liaising with customers and internal departments to ensure smooth operations
• Maintaining accurate records and updating internal systems
• Providing general administrative support to the operations team

Requirements

• Previous administration and/or customer service experience
• Excellent communication skills, both written and verbal
• Strong organisational skills and attention to detail
• Confident IT user with experience of Microsoft Office
• Ability to prioritise workload and work effectively in a fast-paced environment
• Professional and positive approach to customer service

Benefits

• Competitive salary of £29,593 per annum
• Monday to Friday working pattern
• No weekend working
• Immediate start available
• Temp-to-perm opportunity following successful completion of the 12-week probationary period
• Supportive team environment
• Ongoing training and development

If you are a motivated administrator with excellent customer service skills and are looking for a role offering stability and long-term prospects, we would like to hear from you.

Apply today for immediate consideration.