Operations Administrator

The role is responsible for delegating tasks to staff to ensure operational targets are met, monitoring and updating progress, and providing support to the Operations Coordinator, Deputy and Practice Manager. This includes tracking performance against objectives, communicating expectations clearly to the team, following up on outstanding actions and escalating any issues where necessary. The role also supports day-to-day operational activities to ensure smooth and efficient service delivery.

Complete all required mandatory training within designated timeframes and maintain up-to-date certifications as required for the role.

Overview of your organisation

Queensbridge Group Practice is a well-established NHS GP surgery in Hackney with approximately 10,500 registered patients. We are a friendly, supportive, training practice that has a record of good performance against local and national requirements, as well as a committed multi-professional team.

Main duties of the job

The role is responsible for delegating tasks to staff to ensure operational targets are met, monitoring and updating progress, and providing support to the Operations Coordinator, Deputy and Practice Manager. This includes tracking performance against objectives, communicating expectations clearly to the team, following up on outstanding actions and escalating any issues where necessary. The role also supports day-to-day operational activities to ensure smooth and efficient service delivery.

Complete all required mandatory training within designated timeframes and maintain up-to-date certifications as required for the role.

About us

Queensbridge Group Practice is a well-established NHS GP surgery in Hackney with approximately 10,500 registered patients. We are a friendly, supportive, training practice that has a record of good performance against local and national requirements, as well as a committed multi-professional team

Job responsibilities

The role is responsible for delegating tasks to staff to ensure operational targets are met, monitoring and updating progress, and providing support to the Operations Coordinator, Deputy and Practice Manager. This includes tracking performance against objectives, communicating expectations clearly to the team, following up on outstanding actions and escalating any issues where necessary. The role also supports day-to-day operational activities to ensure smooth and efficient service delivery.

Person Specification Experience

• Minimum 2 years experience working in a GP practice, EMIS Web trained.
• Experience of working in a GP practice

Qualifications

• GCSE grade A to C in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.