Operational Trainer

Barchester Healthcare is a market leader in providing exceptional quality care to residents and patients across our rapidly expanding portfolio of 240 care homes and independent hospitals. Our Operational Trainers play a key part in ensuring the continued delivery of Good and Outstanding care, as they ensure every member of staff is confident and competent in their ability to work in a person-centred and compassionate manner. Barchester's commitment to staff engagement and development has resulted in us being the only care provider in the UK to be accredited as one of the best companies to work for in 2019, 2020, and 2021.

Role Overview

Operational Trainers at Barchester provide induction and development training to approximately 4 homes and/or hospitals across a specific region. As one of the initial points of contact between Barchester and new staff members, Trainers should demonstrate passion for their role and the Barchester ethos. This position offers the opportunity to witness the skilled progression of staff from their first day through their Barchester career.

This is a home-based role requiring travel within a specific region.

Essential Requirements

1. C&G 7300 (or equivalent) qualification
2. Diploma Level 3 in Health & Social Care or experience working in the social care sector
3. Knowledge of legislative requirements in the care sector
4. At least 2 years of training experience
5. Full UK driving licence

Key Responsibilities

1. Coordinate and deliver induction and development training aligned with Barchester's objectives and training metrics
2. Provide practical, hands-on training across various subjects
3. Plan and publish training calendars
4. Maintain up-to-date employee training files
5. Observe workplace practices
6. Arrange induction paperwork and assign buddies before a new employee starts
7. Maintain regular contact with new team members, coaching and supporting as needed
8. Participate in external meetings and conferences as required
9. Promote learning and development opportunities offered by Barchester
10. Collaborate with Home Managers to implement individual personal development plans

Rewards Package

Competitive salary, company car, laptop, phone, pension contribution, and life cover.

If you wish to use your coaching and people skills in an organisation committed to quality care, this is a rewarding and empowering opportunity.