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Operational SME & Coaching Lead (Arabic/English)
Posted 1 hour 16 minutes ago by Teleperformance
Permanent
Full Time
Other
Dublin, Ireland
Job Description
Teleperformance is looking for an Operational SME in Dublin, Ireland, to coach and mentor new Agents, ensuring efficiency and policy compliance. This role involves providing real-time support and addressing challenges faced by team members while fostering a supportive environment.
Ideal candidates must be fluent in Arabic and English with at least 2 years of experience in an operational setting. Strong communication and interpersonal skills are vital, alongside a passion for community advocacy and problem-solving.
Teleperformance
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