Operational and Technical Support Assistant

Operation and Technical Support Assistant needed in Morden Paying £16.60 per hr ref

Full time hours on a temporarybasis

Key Responsibilities

The role involves a broad range of administrative, operational and technical tasks, including:

• Acting as a front line point of contact for residents, businesses and stakeholders across all contact channels
• Providing clear and accurate advice and information relating to regulatory services
• Managing and responding to enquiries, ensuring appropriate outcomes or onward referrals
• Accurately recording, updating and maintaining data on relevant systems
• Processing less complex cases and tasks across all areas of the Regulatory Services Partnership
• Assessing applications and checking, verifying and validating supporting documentation
• Processing payments and issuing licences, permits and approvals
• Liaising with internal teams, responsible authorities and external stakeholders to progress enquiries and applications
• Ensuring high standards of customer service, accuracy, confidentiality and compliance at all times

If you are interested in the role, please email your CV to quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre employment checks including references so please be prepared.