Operation Director

Japanese First Food Chain Restaurant

Operation Director

London

Salary: 60-70K GBP

Key Responsibilities

• Accountable for leading the launch and managing day-to-day operations in driving store sales and other financial goals in alignment with the company strategic plan.
• Partners with global operations leadership to define budget and sales goals; aligns with group leadership on execution of such plans.
• Coaches and provides guidance and corrective action on labor, food, waste and other controllable measures.
• Accountable for ensuring operations leadership adheres to company standards, systems, policies and procedures. Ensures operations comply with company policies and procedures on employee safety, food safety, brand standards, cash handling, facility maintenance, and local employment laws and regulations.
• Build strategic partnerships (e.g., franchise partners, distributors) to accelerate market penetration.
• Oversee negotiation of contracts, franchise agreements, and business development deals.
• Adapt and position the brand to suit European market dynamics, balancing global identity with local relevance.

Candidate Profile

• Minimally 10 years of experience in senior operation leadership roles within the F&B or QSR industry.
• Proven track record in direct store operations of international F&B / QSR brands in Europe.
• Strong understanding of operations, finance and strategic planning.
• Strong commercial acumen with hands-on experience in business development, partnerships, and deal-making.
• Network of contacts in Europe, with familiarity in navigating regulatory and business environments.
• Bachelor's degree required, MBA or equivalent preferred.