Onsite Customer Care & Case Manager

Teleperformance is seeking dedicated Contact Centre Agents in Glasgow. This full-time onsite role requires individuals to manage a caseload with empathy and professionalism while engaging in sensitive conversations.

You will assist vulnerable customers and work closely with relevant agencies. Ideal candidates will demonstrate strong judgment, excellent communication skills, and the ability to multitask effectively in a fast-paced environment.

Benefits include 28 days holiday, career development opportunities, and employee wellness support.