Onboard Service Manager - Customer Experience Leader

XC Trains Limited is seeking a Retail Service Manager to join our dynamic team based in Reading. This full-time position offers a starting salary of £26,888, increasing to £34,061 after training. You will be responsible for delivering exceptional customer service on our trains, ensuring a positive experience for passengers.

The role requires excellent people skills, a strong work ethic, and flexibility to work varied hours. The position includes benefits such as 30 days holiday and free travel on Arriva Rail services.