On-Site Facilities GM Customer Experience Leader

A global real estate firm is seeking a General Manager to oversee facilities management operations in Paddington. The role involves leading the FM team, enhancing customer experience, and ensuring operational excellence. The ideal candidate will possess strong management experience, excellent customer service skills, and a background in building design management. Responsibilities also include managing service charge budgets and ensuring compliance with health and safety standards. This position offers an opportunity to shape the property's brand and community engagement.