On Board Host

Join Rail Gourmet - Catered to You and Your Career!

Rail Gourmet UK is seeking a motivated individual to join our team as On Board Host for East Midlands Trains (EMR) at Sheffield Station.

Hours: Full Time Permanent (40 hours/week)

Shifts: Varied between 6 a.m. and 10.00 p.m., including some weekends

Pay Rate: £13.45 per hour, plus commission.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1,000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

No experience required; full training will be provided.

On-Board Host Responsibilities

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.

Requirements

• Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

Benefits

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits.

• Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust, etc.
• 75% discounted meal during work hours.
• Learn while you Earn: Access to award-winning training, apprenticeships, and development.
• Internal Growth Opportunities: Build your career with us! 70% of our Managers are internal promotions.
• Employee rewards: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
• Health and Wellbeing Support: Spectrum Life, flexible working, family friendly leave.
• Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women's Network, Neurodiversity, Disability, and more.
• Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5,000 Loans repaid through salary.
• 28 days holiday pro rata, inclusive of Bank Holidays.
• Receive rewards and recognition such as RG Stars, Extra Mile Vouchers, and more.
• 2 Free EMR return tickets per year after probation.

Feel like you could belong at RG? Apply now and embark on the best part of your journey.

Rail Gourmet is proud to be an equal opportunity employer who seeks to recruit and retain talented individuals from diverse backgrounds, skills, and perspectives.