Omni-Channel CX & Retail Ops Manager

A major retail company in Oxford seeks a Customer Experience and Operations Manager to enhance client interactions and ensure exceptional service. In this role, the candidate will lead a dynamic team, optimize store operations, and foster a culture of excellence. Responsibilities include driving sales, analyzing customer satisfaction, and implementing strategies to improve the shopping experience. Candidates should possess strong leadership skills and a deep understanding of retail operations. Joining this firm offers the chance to work in an inclusive environment that values diversity.