Office Support Administrator

Office Support Administrator

Reports to: Office Manager

Depot: LWC Doncaster (DN4 8WA)

Temporary role, expected to end on or before 4 January 2027.

Main Duties

Office support will be responsible for general administration and support duties to the team within the office. They will take customer orders and input them onto our trinity system, and have responsibility for recording and correctly cashing up all cash, cheques and PDQ's that arrive into the Depot. They will be responsible for helping with daily office jobs including the post, daily administration work and receiving and processing orders.

Key Skills

• Keep track of run sheets and collect and record delivery notes from the drivers.
• Cash postings - check and record all incoming deliveries.
• Record the account details, amount of the delivery and method of payment onto an excel spreadsheet.
• Responsible for all cash, cheques and PDQ's which have arrived back from any deliveries as well as those received by Account Managers.
• Accountable for the till and the office safe. Ensure all payments are located into the correct place and that no one who is not able to access them can.
• Ensure that the payments received and the Cash postings spreadsheet balance at the end of every working day.
• Responsible for making sure that at the end of every working day all money, cheques and PDQ's must are cashed up and stored in the safety deposit box/ office safe.
• Order taking for telesales and regular assistance in answering telephones and taking messages.
• Responsible for certain administration duties within the office: confirmation, sorting the post, filing, processing orders etc.

Knowledge and Experience

• Experience working with credit control: taking payments, setting up account forms, credit limit requests and raising credit notes.
• Excellent customer service skills.
• Use of Microsoft Excel for spreadsheets and records.
• Good teamwork skills.
• Good communication and relationship building skills.