Office Services / Facilities Manger

Overview

Office Services / Facilities Manager role within a leading financial services organisation. The main focus will be the City of London office, with responsibility for a number of smaller overseas offices. The role requires an experienced facilities professional, preferably with BIFM or IWFM qualification.

Responsibilities

• Responsible for all aspects of lease, accommodation and building management.
• Maintain the Office Services Plan, procedures and deliver the agreed objectives.
• Ensure Environmental, Social and Governance (ESG) strategy is supported.
• Manage the building services contract including maintenance of mechanical and electrical services, repairs and records.
• Manage building services including sanitary ware, vending machines, cleaning contracts, security systems, door access control and alarms, in-house maintenance, and internal decoration.
• Manage all soft services including the telephone switchboard, reception, post room services, storage and archiving, waste management and recycling.
• Manage and maintain all meeting rooms.
• Ensure a safe and secure working environment, manage all aspects of health and safety in compliance with the Health and Safety at Work Act 1974.
• Lead Facilities' Business Continuity management / Operational Resilience for all office locations.
• Be the point of contact for fire alarm activation, or premises intrusion; attend the office out of hours if required.
• Perform desk space audits and optimise space utilisation; plan and project manage desk moves, reorganisation, redecoration, office repairs and relocations.
• Monitor and maintain Key Risk Indicators in accordance with the Risk Register.
• Liaise with Operations Management / Sourcing for all service contracts, ensuring governance arrangements are completed and approved by appropriate parties.
• Manage the procurement, stock and storage for office supplies, stationery, furniture, and office equipment (other than IT equipment) and liaise with suppliers.
• Responsible for the annual Office Services and Catering budgets; monitor quarterly spend and maintain spend within the budget.
• Authorisation of Office Services and Catering invoices and resolution of queries relating to the invoices.
• Oversight of the catering and reception services outsourced providers.
• Management of the catering function, including compliance with The Food Safety Act 1990.
• Lead and manage the staff delivering facilities services, catering, reception, and postal services.

Requirements

• Experience in Office Services and Facilities management within a financial services or similarly regulated environment.
• Preferably BIFM or IWFM qualification.
• Ability to manage multiple locations (City of London focus with overseas offices).

Details

• Location: London
• Type: Permanent
• Salary: £80,000 - £90,000 per annum
• Sector: ADMINISTRATION