Office Manager - Dr Dawoud's Surgery

Chorley Together Primary Care Network are supporting Dr Dawoud's Surgery in their search for an organised and proactive Office Manager to support the smooth running of their busy GP Practice, based in Clayton-Le-Woods Chorley. Your employer will be Dr Dawoud's surgery.

The successful applicant will lead the administrative team, manage day to day operations of the practice and help ensure patients receive an excellent service.

Should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date than advertised. We therefore suggest that you apply at an early stage to avoid disappointment.

Applications by CV and covering letter to Janine Melia, Practice Manager at

Main duties of the job

As Office Manager you will

• Oversee reception and administrative functions


• Manage staff rotas, training, and performance


• Maintain and improve practice systems and workflows


• Support compliance with CQC and NHS standards


• Handle patient communication and complaints


• Liaise with clinicians and external partners


• Manage supplies, equipment, and facilities


• Assist with audits and reporting

About us

Dr Dawouds Surgery is a member of Chorley Together PCN and the newly formed local GP Federation, Chorley and South Ribble Primary Care Group

It is a semi rural practice located in Clayton- Le-Woods, Chorley, with a list size of approximately 3000 patients. The practice comprises 2 GP partners and 1 Salaried GP, a GP Assistant, along with a practice nursing and admin team.

The practice has good motorway links with easy access from the M6, M61 and M65. On site parking is available.

Job responsibilities

As our office manager you lead the adminstrative team and manage day to day operations at the practice. Your key responsibilities are:

• Oversee reception and administrative functions


• Manage staff rotas, training, and performance


• Maintain and improve practice systems and workflows


• Support compliance with CQC and NHS standards


• Handle patient communication and complaints


• Liaise with clinicians and external partners


• Manage supplies, equipment, and facilities


• Assist with audits and reporting

Person Specification
Qualifications

• GCSE or equivalent in English and Maths

Experience

• Strong organisational and leadership skills


• Experience in office management


• Excellent communication and interpersonal skills


• Confident using administrative or clinical systems


• Calm, professional, and solutions focused


• Committed to confidentiality and high standards of care


• Previous experience of using EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.