Off Site Support Engineer

Off Site Support Engineer (SC Cleared)
6 Week Contract
Remote Worker
£500-£550p/d via Umbrella
The successful candidate will hold SC Clearance

Role Description:

• Delivery of Terminal Services project - Remote work, but needs to be UK based.
• This role involves basic engineering practice and knowledge of basic networking to connect switches, apply basic configuration, and perform a ping test.

The successful candidate will:

• Provide hands-on support as part of infrastructure and system rollouts
• Liaise with on-site contacts to ensure smooth operation and communication
• Use provided laptop to follow scripted configuration steps
• Execute documented procedures with precision to apply configuration changes
• Maintain logs of changes made and any unexpected issues encountered
• Perform basic connectivity and ping tests
• Verify successful implementation of configuration via standard network testing tools
• Provide basic troubleshooting if ping tests fail and escalate if necessary
• Possess working knowledge of basic networking
• Understand switch connectivity, IP addressing, subnetting, and default gateways
• Be able to identify cable types, port roles, and basic switch diagnostics
• Bring foundational Wintel infrastructure knowledge
• Exposure to Windows Server environments (2012/2016/2019)
• Familiarity with Active Directory, DNS/DHCP, Group Policy, and standard Windows tools
• Support ongoing infrastructure improvement initiatives
• Provide feedback to engineering leads on process efficiency and documentation clarity
• Contribute to knowledge base by documenting lessons learned on site