Ocean Import Coordinator

Ocean Import Coordinator

Location: Essex Office-Based (Mon-Fri, 9:00-17:00)
Salary: £30,000 - £33,000 + Benefits

We're partnering with a well-established, growing freight forwarding business that is looking to strengthen its import operations team with an experienced Import Coordinator

This is a fantastic opportunity to join a close-knit, supportive team within a company that has built a strong reputation in international logistics, particularly across Asia trade lanes.

What's On Offer

• Salary of £30,000 - £33,000 (depending on experience)
• 20 days holiday + bank holidays
• Company Pension
• Free Parking
• Stable, growing business with a strong industry presence
• Exposure to global freight operations across multiple modes
• Supportive culture with opportunity to develop your skillset

The Role

This position will focus primarily on sea freight imports (approx. 95%), managing shipments from start to finish across key routes including China, India, and Southeast Asia.

You'll play a vital role in ensuring smooth, efficient movement of goods while delivering a high level of service to clients.

Key Responsibilities

• Managing end-to-end import shipments (sea freight bias)
• Handling and processing pre-alerts from overseas agents
• Coordinating with shipping lines, hauliers, and internal teams
• Overseeing documentation and shipment progress
• Supporting customs processes (in-house customs team in place; knowledge beneficial but not essential)
• Completing invoicing and file closure accurately
• Ensuring excellent communication with customers and partners

Note: This role is operationally focused-no quoting or sales responsibilities.

What We're Looking For

• Experience in import freight forwarding (sea freight preferred)
• Strong understanding of end-to-end operations
• Familiarity with Asia trade lanes (China/India/Southeast Asia advantageous)
• Confident handling documentation and shipment coordination
• Organised, detail-oriented, and able to manage multiple files
• Experience with multi-freight systems/software

The Team & Environment

• Join a team of 5 within operations, part of a wider team of around 16
• Friendly, collaborative office environment with strong internal support
• Opportunity to work closely with experienced colleagues across all areas of freight