Ocean Freight Manager

Commercial Development

• Identify sales opportunities with the sales team
• Monitor Irish market rates and trends
• Develop competitive pricing and service offerings with product teams
• Support customer meetings and presentations
  

Service Provider Management

• Build and maintain strong relationships with carriers and hauliers
• Negotiate rates, especially for exports
• Ensure competitive and cost-effective haulage pricing
  

Team Leadership

• Lead ocean operations, pricing, and warehouse teams
• Set objectives, provide coaching, and drive performance
• Oversee daily operations and optimize resources
• Track quotation success rates and improve performance
• Conduct appraisals and manage performance issues
  

Customer Relations

• Act as key contact for major customers
• Handle escalations and ensure high service levels
  

Quality & Compliance

• Ensure compliance with trade regulations and company policies
• Oversee system accuracy (ROCS) and shipment tracking
• Manage insurance claims and improve workflows
• Maintain health, safety, and environmental standards
  

Reporting & Performance

• Monitor budgets and cost efficiency
• Track KPIs (service, invoicing, delivery, pricing success)
• Deliver performance reports and improvement actions