NR239346 - Service Manager - Primary Care Out of Hours

Service Manager Primary Care Out of Hours NHS Band 8B - Permanent

An exciting opportunity has arisen for an enthusiastic and innovative individual to undertake the role of Service Manager. Working within a multidisciplinary team, you will have an essential role in supporting the delivery of service objectives both locally and nationally. This is a fast paced job where no two days are the same, working to manage the GP Out of Hours services in the most effective and efficient way possible.

Responsibilities

• Provide a high quality, safe and effective clinical out of hours service across NHS Grampian, ensuring robust corporate, healthcare, clinical and staff governance frameworks.
• Manage the budget for the Out of Hours service in line with organisational procedures and restrictions.
• Lead and support the ongoing development of the service in line with national and local developments and policies.
• Play an important role in ensuring the Grampian Primary Care Out of hours service has an appropriate voice in Unscheduled Care development.
• Improve performance and develop partnership and collaborative working across secondary, primary care, local authority, NHS24, SAS and other key stakeholders.

Qualifications

• Educated to degree level or equivalent Professional Management qualification.
• Relevant Senior Management experience.
• Project Management experience and previous experience managing an Out of Hours Primary Care service.

Skills and Experience

• Excellent communication and interpersonal skills, with ability to achieve goals by working well and in partnership with people from many disciplines and at all levels including NHS, Council and external contractors.
• Excellent communication and negotiation skills.
• Computer (IM&T) literate.
• Full, clean driving licence (essential).

Shift Pattern and Travel

Mon Fri 08 00 with some out of hours cover. Role is office based in Aberdeen with expected travel to other centres across Grampian.

Contact

Informal Contacts: Sean Coady Head of Service -

Peter Maclean Service Manager

Equality and Diversity

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society.

Additional Information

As from 1/4/26, the Agenda for Change full time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.

As a disability confident employer, we are committed to ensuring our recruitment processes are inclusive and accessible. If you need adjustments during the recruitment process, please inform our recruitment team at .

Shortlisted candidates will be invited to attend the interview in person. Alternative arrangements or adjustments will be considered if circumstances prevent attending in person.

please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.

Please ensure that the address you provide on your application form is your current place of residence for your present workplace, and that your identification confirms this address.

Application Information

Please apply by completing the application process on Jobtrain. Do NOT upload a CV as this will not be used for short listing purposes. Posts close at midnight on the indicated date unless the advert states otherwise. For help to complete an application on Job Train please follow this link: To view our accessibility statement, please follow this link: Please note that our correspondence method is by e mail, therefore please ensure you enter your email address accurately.