NOC Engineer - Telecommunications

Looking for a role with plenty of growth opportunities? We've got you covered! Join a specialist provider of high-speed wireless networks for caravan sites across the UK, offering reliable and secure connections even in locations where other companies can't reach. Using a range of advanced technologies and broadband services, the company supplies and installs all necessary equipment at no cost to the park, along with free maintenance and a help desk service for all customers.

The company is in search of a NOC engineer to join the growing team! If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities:

• Provide technical support via phone, email, and other channels, resolving and escalating customer issues as needed.
• Engage with a wide range of technologies, including broadband, Wi-Fi, and FTTP solutions.
• Collaborate closely with customers, ensuring their needs are met and issues are resolved efficiently.
• Contribute to our evolving mesh gigabit access projects and the expansion of cutting-edge connectivity solutions.

Required Skills & Experience:

• An understanding of RF - Spectrum, Frequency, Interference etc., as well as basic IP addressing, Log file understanding.
• A passion for delivering exceptional customer experiences.
• Eagerness to engage with various technologies and contribute to a multifaceted team.

Benefits:

• Engage in regular training sessions and events to enhance your technical and customer service skills.
• Step into a company that's not just about the job, but about cultivating a collaborative and rewarding environment.

Salary:

• Starting salary of up to £35,000 along with opportunities for promotions and growth.