Night Shift Helpdesk Team Lead - 4-on/4-off

A facilities management firm is seeking a team leader for their 24/7 Helpdesk. The role involves overseeing the daily operations, supporting team supervision, and ensuring compliance with procedures. The ideal candidate has proven leadership experience, excellent communication skills, and proficiency in MS Excel. Additional qualifications in management or team leading training are a plus. This position is based in Greater London and will require a commitment to maintaining service standards and business relationships.