Night Receptionist (Casual Hours)

LMG - The Rex is Limited Edition, which is a collection of distinctive hotels that have their own characters. Our diverse and friendly teams focus on delivering exceptional guest care, ensuring every guest feels welcomed. Limited Edition is a part of the Leonardo Hotels portfolio.As a Night Receptionist, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you'll be stepping into a busy role! You'll be running the night audit, balancing the end-of-day accounts and working as part of a vibrant team to exceed our guests' expectations.If you're our ideal Night Auditor, you will:(Along with your other colleagues in the Night team), take responsibility for the safety and security of the hotel and our guestsBe confident speaking with guests, whether at the desk, by email or over the phone - we love building a good rapportBring your positivity to work with you every day: you'll be assisting guests at welcome and departure throughout the nightManage room service orders and liaise with the Night Porter to ensure guests enjoy a great meal from our KitchenAssist in the smooth operation of night reception services, including the completion of cleaning duties as required.Some of the perks our Night Receptionist (Casual Hours) could enjoy include:Special rates on Leonardo Hotel rooms across the UK & EuropeCompany-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shopsTalent referral schemeThank You Week: from ice cream trucks to yoga classes and lots in between!Wellbeing CalendarOngoing job-related training programmes with clear paths for progressionWe're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Night Receptionist (Casual Hours)?We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you're part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!