Night Porter

Overview

Be Yourself - Be a Bold Team Player - Be Leonardo. Once you're part of the team, you're part of the Leonardo community of over 55 hotels across the UK & Ireland! As a Night Porter, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support your Head of Department and keep things running like clockwork.

Take a deep breath because you'll be stepping into a busy role! Whilst working as part of a vibrant team, you'll be maximising guest satisfaction by delivering excellent guest care at all times.

As well as interacting with guests at welcome and departure, you'll also be shaping their experience by getting involved in the Kitchen to prepare room service orders.

Key Responsibilities

• Along with your other colleagues in the Night team, take responsibility for the safety and security of the hotel and our guests.
• Carry out regular Fire Walks each night.
• Be detail oriented: you'll be setting out ambient breakfast items in the morning, and it needs to look great!

Perks

• Special rates on Leonardo Hotel rooms across the UK & Europe.
• Company wide recognition scheme: earn vouchers to spend on a wide range of high street shops.
• Talent referral scheme.
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar.
• Ongoing job related training programmes with clear paths for progression.

Our Commitment

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Night Porter? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top notch practical training and clear progression, you'll be on track for a brilliant future in Hospitality!

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality! We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.