Night Owl - Customer Service Advisor 20:00 - 08:00 - Student Accommodation

Night Owl - Customer Service Advisor (20:00 - 08:00 - Student Accommodation)

Night Owl

Hours: Average of 42 hours per week, working 4 shifts on and 4 shifts off between 8pm and 8am.

About Student Roost

Student living is about so much more than just a room - it's about feeling at home. You will be the first point of contact for residents during 8pm to 8am. From running onsite events and facilitating late-night room viewings to collecting rent and liaising with overseas agents, every interaction matters. You support students who might need to report a maintenance issue, collect a parcel, ask for directions, or simply need to chat.

What You'll Be Doing

• Act as the first point of contact for residents during night shifts.
• Run onsite events and facilitate late-night room viewings.
• Collect rent and liaise with overseas agents.
• Assist residents with maintenance issue reports, parcel collection, directions, and general support.
• Maintain a supportive and friendly environment for students.

Skills & Qualifications

• Excellent interpersonal and communication skills.
• Friendly, approachable, and capable of building relationships.
• Reliability and availability during night shifts.
• Ability to handle multiple tasks and respond to residents' needs.