Night Front Office Agent - Maternity Cover

Night Front Office Agent - Maternity Cover

Job Title - Night Front Office Agent - Maternity Cover
Department - FrontOffice
Pay - £12.98 per hour plus amazing benefits
Hours - FullTime
Location - Newport, NP18 2LX
ID - Req

Join the Greatest Story in Hospitality! Become one of our Hospitality Heroes as a Night Front Office Agent at Coldra Court Hotel, part of The Celtic Collection, where unforgettable experiences happen from Manor to Marina. If you love being the calm, reassuring presence that makes every guest feel valued, this is your moment.

What Makes You Our Ideal Hero?

• A calm, confident, and professional approach - especially when others are sleep!
• A genuine passion for creating exceptional guest experiences
• Strong multitasking skills and an eye for detail
• The ability to thrive in a fast-paced, guest-focused environment
• A warm and welcoming personality that makes every guest's stay special

Your Mission as a Night Front Office Agent

• Welcome guests with warmth at any hour, delivering smooth check in and check out experiences
• Handle individual and group arrivals using our hotel systems with confidence
• Share your knowledge of The Celtic Collection to assist guests with recommendations and queries
• Leave guests with a memorable first and last impression - every time

Why You'll Love Being a Hospitality Hero

• Career development from day one
• Discounts on food, drink, and hotel stays
• Discounted leisure membership
• Free virtual GP appointments
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club, staff events & monthly awards
• End of year recognition and appreciation initiatives

Grow with The Celtic Collection

• I'm equipped, trained and supported to excel in my role
• I work in an inclusive, friendly and positive environment
• My ideas are valued and my contribution matters
• I'm encouraged to learn, grow and develop every dayI understand our ambition, and I play a part in it

Recruitment Information

We may close this campaign early if we receive a high volume of applications. All applicants must have the right to live and work in the UK, and evidence will be required in line with current UK Visas and Immigration guidelines. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds.