Network Maintenance Operator

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Network Maintenance Operator page is loaded Network Maintenance Operatorlocations: EDIN, BORDERS & LOTHIAN (GEOG)time type: Full timeposted on: Posted 3 Days Agotime left to apply: End Date: April 15, 2026 (8 days left to apply)job requisition id: R11584 Together we are Trusted to Serve Scotland. How's this for job satisfaction: at Scottish Water we look after Scotland's most precious natural resource. From source to tap, we are guarding Scotland's reputation for refreshingly pure water, and caring for our environment at the same time. Tweed area covering Edinburgh/ Lothians and the Borders. What you'll do Your number-one priority is resolving customer issues. You'll take control of any situation, investigate problems, and come up with solutions that make customers happy - always making sure they're kept up to date.You'll also carry out routine repairs and maintenance on water network infrastructure, as well as plant, equipment, and vehicle checks. All while putting health and safety first working to our combined water response activities risk assessments and SLG our sites to Chapter 8 NSRWA will be essential. Putting our customers first by keeping any service disruption to a minimum. Accurate reports are essential, so you'll be across reporting systems for measuring performance and productivity. And as you'll be working as part of a 2-man team, you will participate on a 1 in 5 standby rota for out-of-hours work. What you'll bring You'll spend some time working alone, so you'll need to be self-motivated, but still eager to contribute to your team's goals. Basic IT skills are a must, as you'll be using digital equipment and apps throughout the day. You'll need report writing skills too - nothing fancy, but enough to get your point across clearly, quickly, and accurately. A full, clean driving licence is non-negotiable, as you'll need to travel around sites in the Tweed area Edinburgh, Lothian's, and the Borders. A few 'nice to haves': it would be ideal if you have experience with HGVs or 180/360 excavators. And experience using cable avoidance tools would be good. As would an understanding of health and safety principles for site working or skills in basic ground. Holding a CPCS or NSRWA qualification would be great, but it's not a must-have. Looking out for you While the work we do is important, we know it's not the only thing that matters. That's why we make sure you have everything you need to find a good work-life balance. The normal hours for this role are Monday to Friday, from 8.00 to 15.30 Monday to Friday. But you'll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community. For your future, there's our pension (the 'know-what-you'll-get-when-you-retire' kind), as well as life assurance. The not-so-small print This role will be a Grade 4. If you're new to Scottish Water, you'll join us on a starting salary of £31,640. Performance-driven pay progression would then allow you to move through the range to a maximum of £36,460.If you're interested in this role - or know someone else who might be - we'll be accepting applications until the 14th April 2026 at midnight. Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. Screening is conducted on our behalf by a third party, and must be completed before your start date. Don't worry - we'll only start these checks once you've accepted an offer. A few final things worth knowing Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you're interested in this job, but don't tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don't rule yourself out! Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We're very used to making adjustments, so please don't be afraid to ask. As part of our commitment to developing a flourishing Scotland, it's important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don't already live here, you'll need to commit to moving here within your first three months.Please note, Scottish Water takes the safety, health and wellbeing of our employees, colleagues and customers very seriously and as such you may be subject to Drug & Alcohol testing in line with our policy.Finally (finally!), candidates who haven't submitted an application in the last 12 months will have their records removed from our recruitment database. You won't need to do anything. Your data will be automatically deleted. We're here to help. Ask us anything at Together we are Trusted to Serve Scotland. Working at Scottish Water you'll be making a real difference to the lives of the people and communities in Scotland who rely on the vital water and waste water services we provide. We offer a broad range of career opportunities and our approach to inclusion and diversity means we can make a real difference together. Our people are essential to providing our customers with the very best service in communities around Scotland. We're passionate about attracting, developing and retaining the best people who can make a positive difference to our business.If you are passionate about delivering a great customer service and can inspire trust and demonstrate pride in your work, we are confident that you will find Scottish Water a place where you can build on your talents and one where you can thrive.If you would like to join our team at Scottish Water you can find out more about our latest vacancies .