(NDC) Assistant Warehouse Manager

Find your next role with St John Ambulance.

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts - you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

We are looking for a proactive individual to support the NDC Warehouse Manager in overseeing the day-to-day operations of our National Distribution Centre. This key role ensures the efficient and accurate receipt, storage, preparation, and despatch of stock (including the handling of dangerous goods) in line with organisational standards and compliance procedures.

Working collaboratively with the NDC Manager and the wider team, you will help deliver high-quality service that meets daily business and customer demands. Strong communication skills are essential, as you will maintain effective working relationships with colleagues across the organisation, particularly within our customer service and supply chain teams.

This is an excellent opportunity to play a vital role in a fast-paced, operational environment where teamwork and continuous improvement are valued

About You

• Educated to GCSE level or equivalent (Grade C or above) in Maths and English.
• Minimum of 2 years' experience in a supervisory role within a warehouse or operational environment.
• Proficient in using Warehouse Management Systems (WMS) and RF scanners.
• Strong leadership skills with the ability to lead by example and manage workload under pressure.
• Excellent communication and interpersonal skills, with the ability to engage effectively at all levels.
• High-level proficiency in Microsoft Office applications

About the Role

• Assist the NDC Warehouse Manager in overseeing day-to-day operations, deputising in their absence to ensure continuity, efficiency, and high-quality standards.
• Lead and coordinate the NDC team ensuring accuracy, compliance, and timely order fulfilment.
• Ensure all warehouse activities follow standard operating procedures and comply with Medical Device Regulations (MDR), maintaining accurate records and traceability.
• Supervise and motivate staff to meet operational targets, uphold safety standards, and maintain a clean and organised warehouse environment.
• Oversee the correct documentation and safe shipping of dangerous goods, ensuring trained personnel handle compliance and health & safety protocols.
• Support inventory management through stock takes and audits, while managing keyholder responsibilities including site security and opening/closing duties

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women's groups. We do nottolerate any form ofdiscriminationandengendera sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.