Navigator - Rough Sleeper

Are you an experienced Outreach Support Worker or Homelessness Navigator looking to make a real difference in your community?

Join a respected and growing charity working at the frontline of homelessness prevention and support. We're recruiting a Rough Sleeper Navigator to help people experiencing homelessness move from the streets into safe, stable accommodation and long-term recovery.

This job is ideal for someone with experience supporting rough sleepers, vulnerable adults, or people with complex needs including mental health, substance misuse, or housing instability.

Benefits:

• Salary: £27054 - £29357
• Hours: 37.5 per week (Willingness and ability to work shifts including evenings, weekends)
• 25 Days holiday plus bank holidays
• Life Assurance
• Pension
• Training and Development

Candidates must be available for interview on 10th June 2025.

About the Job:

• Deliver proactive street outreach support to individuals sleeping rough across Southend-on-Sea
• Provide intensive case management, supporting clients from crisis through to independence
• Build trust-based relationships using a trauma-informed, person-centred approach
• Help clients access housing, health care, addiction recovery, and welfare services
• Liaise with housing providers, GPs, local councils, mental health teams, and other key partners
• Work flexible hours including early mornings (6am-2pm) and late shifts (4pm-midnight) on a rota
• Maintain accurate records on internal systems for monitoring and reporting

About you:

• Experience working in homelessness services, street outreach, or complex needs support
• Strong knowledge of housing law, benefits systems, and healthcare navigation
• Excellent communication and de-escalation skills
• Commitment to anti-discriminatory practice and safeguarding
• Full UK driving licence required (essential)
• NVQ Level 3 in Health & Social Care, Housing, or IAG (desirable)
• Ability to work flexibly including weekends and bank holidays

Why You Should Apply:

• Work with a respected charity supporting vulnerable individuals to rebuild their lives
• Be part of a passionate, trauma-informed team dedicated to ending rough sleeping
• Make a tangible impact every day through direct community support
• Opportunities for professional growth and training
• Contribute to a pioneering service that's reshaping homeless support in the region