National Programme Support

This is a Secondment post for 100 weeks to cover a secondment.

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

An exciting opportunity has arisen in the Six Goals for Urgent & Emergency Care Team for a Band 4 National Programme Support. This post is offered as a secondment for a period of 100 weeks to cover a secondment.

We are a supportive team who are looking for an individual with drive and ambition to help us improve urgent and emergency care services across Wales.

The successful candidate will have experience in a range of business administration duties and possess a keen eye for detail. They will need to have the ability to work on their own initiative, meet tight deadlines, have prior experience of minute taking and have the ability to build professional relationships with a range of stakeholders.

This role encompasses agile working, with the office base being Bocam Park in Pencoed. There may also be a need to travel to other sites on occasions.

Main duties of the job

The postholder will provide a full and co-ordinated business administrative and secretarial support to the Six GoalsSenior Team in addition to the wider team across a range of projects and workstreams; therefore the successful applicantwill have exceptional organisational and communication skills and be capable of working independently and under pressure to meet deadlines.

As well as supporting meetings and producing agendas, accurate minutes and action notes, the successful candidate will be working on project related documents and have the opportunity to work with senior managers and clinicians within Health Boards as well as colleagues within Welsh Government.

The successful candidate must have an excellent knowledge of secretarial procedures and systems in addition to Microsoft Office. The role will involve arranging complex meetings and events with senior colleagues and so experience of diary management is essential.

About us

NHS Wales Performance and Improvement works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.

Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.

We do this by providing strong leadership and strategic direction - enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.

To find out more about working for us and the benefits we offer please visit

For guidance on the application process, please visit

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Interview Date: 10/12/2025

Person Specification Qualifications and Knowledge

• Excellent knowledge of secretarial procedures and systems.
• Good standard of general education with a minimum of 4 GCSE's including English and Mathematics.
• Excellent and thorough knowledge of MS Office Suite including Word, Excel, Microsoft Teams and Powerpoint.
• Awareness of policies and procedures relating to dealing with confidential data both personal and organisational
• Thorough understanding of administrative procedures.
• Working knowledge of filing/data systems including records management.
• Advanced ECDL
• Knowledge of databases and GANTT charts

Experience

• Experience of minute taking at multi-professional meetings
• Experience of working autonomously
• Experience of organising meetings and events.
• Experience of dealing with the public and professionals from different organisations.
• Experience of producing agendas, papers and drafting reports for meetings
• Experience of working in the NHS
• Experience of using the Oracle ordering system or placing orders and processing invoices

Skills and Attributes

• Ability to demonstrate understanding and application of our workplace values, together with the underpinning behaviours identified for success in this role
• Advanced keyboard skills with the proven ability to produce reports, spreadsheets and correspondence.
• Ability to establish good working relationships with colleagues, key stakeholders and partner organisations.
• Demonstrate excellent organisational and administrative skills, including attention to detail and high standards of accuracy
• Proven ability to make decisions as well as use own initiative.
• Ability to prioritise workload effectively under pressure while working to deadlines
• Demonstrate a flexible and adaptable approach to working practices with a willingness to learn and develop the role
• Exhibit diplomacy and interpersonal skills with ability to interact with people of all levels and background
• Ability to analyse and interpret data and information and recommend solutions to problems
• Welsh Language Skills are desirable at levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.