National Director of Operations & Service Delivery

A leading non-profit organization in Birmingham is seeking an experienced Director of Operations to oversee nationwide services and ensure high-quality delivery. This role involves working closely with the CEO and stakeholders to drive operational excellence, manage budgets, and maintain compliance with national service standards. The ideal candidate has strong leadership skills, a commitment to values, and can handle complex issues under pressure. The role provides an opportunity to make a significant impact within the organization while supporting a diverse workforce.