National Account Manager

Looking to take your next big step in the FMCG world?

Join DCS Group, one of the UK's leading distribution partners, as a National Account Manager and take ownership of some of the biggest brand relationships in the market.

We're seeking a commercially sharp, results-driven NAM to manage a portfolio of customers and deliver best-in-class customer strategy. In this high-impact role, you'll lead joint business planning, drive profitable growth, and build DCS market share by aligning supplier and customer ambitions.

Key Responsibilities:

• Deliver supplier objectives through strong Joint Business Plans (JBPs)
• Own the full customer strategy, from relationship management to forecasting and commercial execution
• Understand your customer in depth - KPIs, formats, pricing, supply chain, marketing strategy, and more
• Collaborate on accurate volume and value forecasting
• Model and manage long-term account plans, including full analysis of ROI on supplier investments
• Control budgeted customer investment and efficiently manage invoice and claims processes
• Set up and monitor rebates/accruals
• Influence core range and distribution opportunities
• Track and interpret EPOS and competitor data to identify opportunities
• Maintain rigorous standards around compliance, especially related to the Good Distribution Practice (GDP) of medicinal products
• Produce actionable reports for internal and external stakeholders

Experience & Skills:

• Results-oriented, with a proactive, entrepreneurial mindset
• Excellent commercial acumen and ownership of P&L
• Strong stakeholder management and communication skills
• Proven customer focus with advanced influencing and negotiation capabilities
• Forecasting, planning, and category management experience
• Highly proficient in Excel, PowerPoint, and business email communication
• Strong organizational skills and the ability to manage multiple priorities

About DCS Group:

DCS Group is the UK's leading Distributor, Manufacturer, and Exporter of Health, Beauty, and Household products. We are the trusted distribution partner for world-class brands including Procter & Gamble, Unilever, Kenvue, PZ Cussons, SC Johnson, and more.

Operating from our expansive Banbury HQ and our state-of-the-art manufacturing site in Redditch, DCS Group is a dynamic, family-owned business with a 30+ year legacy. We pride ourselves on our values, people-focused culture, and a track record of delivering sustained growth and opportunity.

Core Benefits:

• Life Cover
• Company Pension Scheme
• Medical Cash Plan
• Cycle to Work Scheme
• Employee Well-being Support
• Social Events & Celebrations

If you're looking to join a collaborative, fast-paced, and rewarding environment where your ideas and performance truly matter - DCS Group is the place for you.

Apply Now

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Take your next step in FMCG with a company that's built on relationships, results, and real opportunity.