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Mystery Shopping & Customer Insight Analyst

Posted 5 days 12 hours ago by PLC D&G Group Limited

Permanent
Full Time
Other
London, Merton, United Kingdom, SW184
Job Description

Domestic & General is seeking a detail-oriented professional to oversee customer outcomes and compliance across partner channels. You will analyze journeys, perform mystery shopping, and help validate improvements in product launches while ensuring regulatory adherence.

You will contribute to continuous improvement, monitor quality standards, and support cross-functional teams with data-driven insights in a flexible UK location.

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