Multichannel Engagement Lead - Customer Experience

A leading company in customer service in Leeds is seeking a Multi Channel Engagement Team Leader to oversee a new customer service team. The role focuses on coaching and performance management to ensure high standards across various channels. The ideal candidate will have a minimum of 2 years in customer service leadership, strong communication skills, and a data-driven approach. This full-time position offers a competitive salary of £30,000 annually and is situated at the Trimble Offices in Morley.