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Multichannel Customer Service Adviser

Posted 7 hours 4 minutes ago by Rocksteady Music School Limited

Permanent
Full Time
Customer Service Jobs
West Midlands, United Kingdom
Job Description

Rocksteady Music School Limited is seeking a Customer Service Adviser for our Birmingham Office. The role focuses on delivering excellent, multi-channel customer service with a customer-first mindset and strong product knowledge.

You will be the friendly voice for new and existing customers, handling queries, educating on benefits, and aiming for first-time resolution while supporting team KPIs and company standards.

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