Multichannel Customer Experience Leader

A fast-growing customer service company in Leeds is seeking a Multi Channel Engagement Team Leader. In this full-time position, you will lead a team of Advisors to ensure high-quality customer experiences across various contact channels. The role involves coaching, performance monitoring, and continuous improvement, making it essential for candidates to possess strong leadership skills in a multichannel environment. A salary of £30,000 per year is offered, along with opportunities to drive significant team performance.