Multichannel Customer Advisor - Elevate Customer Experience

A leading reCommerce company based in Leeds is seeking a Multichannel Customer Advisor to enhance customer experience across multiple contact channels. The ideal candidate will possess strong customer-facing experience and excellent communication skills. This full-time role will involve responding to inquiries via phone, email, and webchat while ensuring accurate logging of interactions. You'll work collaboratively to resolve queries efficiently and contribute to overall team culture and improvement.