Multichannel Court Support Officer

The Ministry of Justice is looking for Operational Support Officers in Newport, Wales. This role involves providing excellent telephone and administrative support to court users, working in a small team, and handling sensitive matters with empathy and understanding.

Successful candidates should have strong customer service skills and be proficient with IT and Microsoft Software. Attention to detail and the ability to manage time effectively are crucial as the role involves multi-tasking in a fast-paced environment.