Multichannel City Services Agent (Part-Time)

The City of Kingston is hiring a Customer Experience Agent for a part-time position. This role serves as the first point of contact for residents needing assistance with municipal services. Responsibilities include handling inquiries in-person, over the phone, and online while ensuring a friendly and efficient service experience.

Applicants must possess a Grade 12 diploma and have customer service experience. The position requires effective problem-solving skills and the ability to work flexible hours, including evenings and weekends.