Multi-Product Claims & Customer Experience Advisor

Reed in Shoeburyness, Essex is seeking a Claims & Customer Service Advisor to own customer outcomes across gadget, travel and ticket protection products. This is an insurance role suited to those with claims handling or customer service experience in a regulated environment.

You will work onsite with underwriters, repair and fulfilment partners, and finance teams to progress claims, respond to service enquiries, process payments, manage policy cancellations and handle first-line complaints,