Mortgage Portfolio Manager

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Mortgage Portfolio Manager Department: Retail Banking Division: Supervision, Policy and Competition (SPC) Salary: National (Edinburgh and Leeds) ranging from £74,900 to £91,000 and London £82,300 to £100,000 (salary offered will be based on skills and experience) This role is graded as: Manager - Regulatory Your recruitment contact is Steve Christopher via . Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted. About the FCA and Team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). The Retail Banking Directorate oversees supervision and policy for UK retail banking and mortgages, driving better outcomes for consumers including those with vulnerabilities - through firm-specific, sector-wide and event-driven work, with a strong focus on fairness, affordability and consumer protection. Role Responsibilities Lead a data driven, strategic portfolio approach to supervising mortgage firms, using insight and sector knowledge to improve market integrity and improve outcomes for millions of UK consumers Oversee case-specific investigations, stepping into complex issues decisively and making timely, clear decisions that protect consumers and promote fair markets Empower a diverse team to thrive by setting clear expectations, raising performance standards and creating an environment where colleagues have support, motivation and opportunities to grow Navigate people challenges with care and confidence, coaching colleagues through change, building capability and promoting a culture of accountability and shared results Contribute to the division's leadership team by bringing a positive, collaborative outlook that enhances collective decision making and advances cross FCA initiatives Build trusted, long term relationships with senior stakeholders in firms and trade bodies, representing the FCA with credibility and promoting constructive engagement Ensure high quality delivery of Directorate wide and FCA wide priorities, bringing operational discipline, resource awareness and continuous improvement to daily work Promote inclusive leadership by supporting knowledge sharing, mentoring and a team culture grounded in collaboration, wellbeing and results that align with FCA values Skills Required Minimum: Extensive management experience in leading high performing teams within a fast-paced environment, with a strong record of operational excellence Demonstrable experience in designing and delivering effective strategies to identify and mitigate consumer