Monitoring Centre Specialist

Monitoring Centre Specialist

Department: Operations

Employment Type: Full Time

Location: UK

Reporting To: Tamzin Stobbs

Compensation: £27,146 - £31,024 / year

Description

At DeterTech, we are driven by a clear purpose: Giving greater peace of mind to people and communities, every day.

With a team of 300 colleagues, a £50m turnover, and over 3,000 customer sites across Europe, we are an industry leader in predicting, deterring, and detecting intrusions. By combining cutting-edge technology with real intelligence, we deliver security solutions that make a measurable impact.

But we're not stopping there. We have ambitious plans for growth, and we're looking for driven individuals to be part of our journey. Whether it's expanding into new customer sectors, entering new markets, launching innovative products, or exploring new distribution models, we're creating opportunities to shape the future of security.

As we scale, we're looking for talented individuals who want to make an impact and help shape the future of security solutions. At DeterTech, we offer more than just a job-we offer a career with purpose, development, and recognition.

Are you ready to become a vital part of a dynamic team dedicated to safeguarding our clients' assets and ensuring public safety? DeterTech are seeking a vigilant and proactive ARC Monitoring Specialist to join our team. This position offers the unique opportunity to become the frontline defence against threats and to handle critical situations with precision and expertise.

Key Responsibilities

• Monitor cutting-edge security systems to detect and analyse potential security breaches.
• Categorise alarms and incidents accurately to prioritise responses effectively.
• Coordinate swiftly with security services to ensure rapid and effective resolution of incidents.
• Deliver industry-leading customer service, ensuring clients feel fully supported and valued through every interaction.
• Operate within a dynamic 24/7 shift pattern, providing you the flexibility to balance work and personal