Mobile Security Supervisor

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

We offer a wide range of support and benefits to our employees including:

• Free Online Doctor Consultations via Web-doctor
• Competitive Salary
• 21 Days Annual Leave increasing with service to 26 Days
• Staff Benefits/Discount Programme
• Employee Assistance Programme
• Training and Development Opportunities

Responsibilities:

• Operational Supervision
• Conduct mobile patrols and site visits across allocated client locations in Cork and surrounding areas.
• Monitor and enforce adherence to site assignment instructions, company policies, and client-specific procedures.
• Provide on-site supervision, coaching, and guidance to security officers across multiple locations.
• Respond to emergencies, alarms, and incidents in a timely and professional manner.
• Coordinate and support relief cover, ensuring all sites are staffed appropriately and shifts are covered.
• Liaise with emergency services and client representatives during critical incidents.

Compliance & Quality Assurance

• Ensure all security officers operate in compliance with the Private Security Authority (PSA) licensing requirements.
• Complete patrol reports, incident reports, and administrative documentation accurately and on time.
• Conduct spot checks, audits, and performance assessments in line with company quality standards.
• Investigate and report breaches, disciplinary matters, and health and safety concerns as required.
• Maintain accurate records of site visits, patrol activity, and officer deployments.

People & Client Management

• Support the recruitment, induction, and ongoing development of security officers
• Build and maintain strong working relationships with clients, acting as a visible point of contact.
• Address client concerns, feedback, and service requests promptly and professionally.
• Assist with rota management, absence management, and disciplinary investigations.
• Promote a positivesafety culture and lead by example in all aspects of security operations

Essential

• Valid PSA Security Licence for Door Supervisor or Security Guard (or equivalent).
• Full, clean driving licence and access to a reliable vehicle for mobile patrol duties.
• Minimum of 2 years' experience working in a security supervisory or mobile response role.
• Strong knowledge of Irish licensing laws, health and safety legislation, and security best practices.
• Excellent communication, leadership, and problem-solving skills.
• Flexibility to work shifts, including nights, weekends, and bank holidays.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.