Mid-Market Customer Success Leader - Adoption & Renewals

A leading customer success platform is seeking a Customer Success Manager to enhance customer adoption and retention. This role involves strategic advisory, educating clients on research methodologies, and owning the renewals for EMEA accounts. Ideal candidates will have 3+ years in customer success or a related field, demonstrate strong relationship-building skills, and possess a proactive educator mindset. The position allows for flexible work arrangements and offers competitive benefits including health insurance and a supportive work culture.