Mess Supervisor

• 40 hours per week
• 5 out of 7 days
• £13.46 per hour
• Sodexo benefits

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Job Description

As a Mess Supervisor at Sodexo at RAF Halton Sergeants' Mess, Wendover HP22 5PG, you'll supervise all services within the Mess operational business area, leading the front of house team to ensure the smooth delivery of dining, bar, hospitality, and function services. Supporting the Manager, you'll help ensure service standards, KPIs, and contractual requirements are consistently achieved while overseeing the performance and development of your team. Your role is customer-facing, with a key focus on delivering exceptional service to our Armed Forces personnel every day, ensuring all daily operations and functions meet MOD and company standards. Join Sodexo and take on a role where your leadership makes a real difference, with opportunities to grow and develop along the way.

What you'll do

• To continue to develop one's own skills and knowledge within the position, including any required training courses
• To maintain excellent client/customer relationships
• To attend team briefs, huddles and meetings as required
• To attend your performance development review to discuss job standards and agree development activities
• To always maintain a clean and tidy work area
• To maintain high levels of personal hygiene and wear the appropriate uniform and PPE as required
• To care for all available resources including equipment, materials and supplies as directed
• To report any near miss occurrences, accidents or faulty equipment to management
• To ensure effective communication with line manager, team, customer and client organisation
• To maintain all areas of responsibility to the set service standards and in line with applicable service offer
• To supervise the team fairly and drive engagement
• To be responsible for the handling and security of all cash, stock and equipment within the department
• Maintain the cleanliness of the dining room and associated areas including the delivery transport by completing all tasks allocated on the cleaning schedule
• To assist with refreshment services and functions within other units when required
• To assist in function preparation
• To ensure the correct use, storage, and control of machinery, equipment, cleaning materials and chemicals, ensuring that safe systems of work are always followed
• Immediate reporting of any defects to your line manager
• Ensure that regular processes to include changing barrels, pipe cleaning, stocking up, etc. are carried out effectively
• Follow order monitoring procedures in place to ensure replacement orders are made promptly
• To check in deliveries in line with procedures and notify line manager of any discrepancies/problems identified immediately
• To prepare and serve drinks behind the bar Including carrying out cellar duties
• To supervise the catering delivery in the Mess including food preparation, cooking and presentation, storage and disposal of food and monitoring practices to ensure that company and legislative requirements are met
• To carry out any other reasonable tasks and/or instructions as directed by management

What you bring Essential

• Previous experience of working in catering/mess operational role
• Must be able to demonstrate effective verbal and written communication
• Able to work on own initiative within a team environment
• Able to demonstrate attention to detail and adherence to standards
• Clean Driving Licence

Desirable

• Experience of working within military environment
• Previous experience of effectively supervising a team
• Leadership skills and knowledge
• Knowledge/qualification in Health & Safety and Food Safety
• Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
• Analyse problems analytically, develop opportunities and implement innovative solutions

What we offer

• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth - Apprenticeships, learning tools, and development opportunities.
• Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications