Membership Manager

Membership Manager (Communications and Membership)

Location: London, W1F 8PR

Contract: Full Time

Description:

Membership Manager, London W1 Circa £40,000 per annum

Our opportunity:

This is an exciting opportunity to lead on enabling and encouraging voting members to fully engage with BAFTA Awards. This role will also deliver strategic activity to continuously improve membership functions, from the application and renewals process through to member services. Working closely with the Head of Membership, the Membership Manager is responsible for delivering strategies for recruitment, retention and engagement of BAFTA members globally.

The ideal candidate is customer focused with a drive to enhance member experience and engagement, using data to deliver exceptional consistency and efficiency of membership administrative functions and creating engaging communications. The Membership Manager is passionate about proactively contributing to BAFTA's strategic goal for an inclusive, global, diverse and active membership.

How BAFTA gives you the red carpet experience

• A salary of £40,000 per year
• Holiday - 29 days a year plus bank holidays
• Pension - 8% contributory pension
• Employee health cash-back plan
• Long-term sickness insurance
• Life assurance - four times your annual basic salary
• Employee Assistance Programme - 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice
• Cycle 2 Work Scheme & season ticket loan
• Access to cinemas throughout the UK and to BAFTA events

Who you are?

• Enthusiastic and passionate about data
• Love communications and have excellent written, verbal communication skills
• Be an able problem solver
• Be passionate about the film, games and television industry
• Be a service delivery expert
• A team player
• Diplomatic and calm under pressure

APPLICATION PROCEDURE

Please apply via the link below and include a CV with cover letter which in no more than 500 words explains why you think you are suitable for this position, what skills you have to be successful in this role and, in particular give an example where you've used a data led approach to increase customer engagement.

The closing date for applications is Monday 30 June 2025

About Us:

ABOUT BAFTA

BAFTA isa leading arts charity focused on championing creativity, opportunity and social change for all through the transformative power of film, games and television.

BAFTA's Purpose:

Enrich the cultural landscape. Level the playing field. Be progressive. Inspire and celebrate.

BAFTA's Mission:

We champion practitioners in film, games and television, regardless of background and life experience. We provide community for our members and strive for progressive industry and cultural practices. We recognise exceptional storytelling through our awards.

BAFTA's Vision:

People from all backgrounds will have opportunity to thrive in the screen industries, bringing rich, more diverse stories for us to celebrate.

DIVERSITY MONITORING

Our aim is for our staff to be a diverse mix of talented people who want to come and do their best work. BAFTA is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome candidates from all backgrounds who want to join BAFTA and do their best work. Our culture at work is inclusive and we celebrate diversity in all its forms. Please take the time to fill out our Diversity Monitoring Survey . All the information you provide will be anonymous and is not considered with your application.

We actively encourage all applicants to share with us how you might perform best throughout our recruitment process, as such should you wish for us to adjust the process in order for you to shine please get in touch: .